Privacy Policy

Welcome to Tikrar MENA! Tikrar MENA is a vibrant community and marketplace for pre-loved items in Jordan, operated by TIKRARMENA Company ("we", "us", or "our"). By accessing and using the Tikrar MENA app ("the App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.

We collect some information and share it with us from the user so that he can have the best possible experience and to create an account on Tikrar MENA. This information is:

• Name.
• Email.
• The user ID number.
• Phone number.
• Gender.

1. Age Requirement

The App is available for individuals who are 18 years of age or older. By using the App, you represent that you meet this age requirement.

2. Community and Marketplace

Tikrar MENA is a community where you can buy and sell pre-loved items. Interaction with others is encouraged within the App.

3. Transactions and Delivery

• Buyer-Only Access: Users can buy items. Selling is restricted to authorized accounts.
• Prohibition of External Operations: All transactions must be conducted within the App.
• Responsibility for Delivery: We facilitate delivery, with fees covered by the buyer.
• Transfer of Amount to Seller: Proceeds are transferred within 48 hours of sale completion.
• Commission: We receive up to a 10% commission on sales.

4. Buyer Responsibilities

Buyers must use the App in a safe and legal manner, adhering to these Terms.

5. Account Deletion

Users can delete their accounts at any time through the App settings.

6. Deactivation Policy

We reserve the right to deactivate any account that violates these Terms or is deemed inappropriate.

7. Refund Policy

Refunds are issued only if the buyer does not receive the ordered item, with the buyer covering shipping costs.

8. Intellectual Property

All intellectual property rights in the App and its content are owned by us. Use of content without permission is prohibited.

9. Privacy

Your privacy is important to us. Our Privacy Policy outlines how we handle personal information. We collect some information and share it with us from the user so that he can have the best possible experience. This information is:

1. Name.
2. Email.
3. The user ID number.
4. Phone number.
5. Gender.
6. Some other important information that will enable you to have a wonderful experience.

10. Disclaimer of Warranties

The App is provided on an "as-is" basis without warranties of any kind.

11. Limitation of Liability

We are not liable for indirect, consequential, or punitive damages.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated via email.

13. Governing Law

These Terms are governed by the laws of Jordan. User Modifications Users can modify their information through the App at any time.

Contact Us

For any inquiries or issues, please contact us at support@tikrar.com. Website: https://www.tikrar.com/ Effective Date: 27 February 2024